Return Policy — ChildTherapyToys

Return Policy

HASSLE FREE RETURNS - We want you to be happy! Products may be returned for a full refund up to 30 days after purchase. The refund excludes the shipping cost of the order, unless the product was damaged or sent in error.  Simply call (1-866-324-7529) or email ( before returning items. 

Enhanced game return policy: Ever buy a game, use it, and just hate it?Or it just doesn't do what you want it to do? Maybe your clients won't play it. Well, we have a solution. Return any used game within 90 days and receive a 90% refund. The rules are simple: It must be in the original box, all the pieces should be there, and we need a copy of your receipt. That's it. Now for a few bucks you can try any game and if it doesn't work, we'll take it back!

Sand return policy: Unfortunately, Play Sand, Kinetic Sand, and Shape-It (Moon) Sand is not considered sanitary once it has been opened. Therefore opened packages may not be returned or exchanged.

We are not a lending library or a review copy service. Therefore, we do charge a 20% restocking fee for all returned orders over A$513.62.